Quarterhold Support

Get help

Email support@lvici.app. We aim to reply within 2 business days.

To help us help you, include the email address on your Quarterhold account, what happened and where, and your app version (it's at the bottom of the House tab).

Use the same address for reports of abuse. Send privacy requests to privacy@lvici.app and legal notices to legal@lvici.app.

If someone is in danger, call 911 first.

Report a player or banner

  • In the app, tap the ... button next to a banner, a player's name on a rally, or a place, choose Report, pick a reason and send. Reports go straight to our team, and we review them within 24 hours.
  • To block a player, tap Block. When you block a player, you stop getting their rally alerts and they stop getting yours, their name shows to you as "A player", and they can't join banners you founded. You can unblock them anytime in House > Blocked players.
  • We review every report within 24 hours. We can hide content, hide or suspend banners, and suspend accounts.
  • You can also email support@lvici.app with the player's or banner's name, where you saw it and a screenshot if you have one.

Delete your account

Deletion is immediate and can't be undone. It removes your login, email address, display name, banner memberships, rallies and alert token. Your past plants stay on the board with no name and no exact location, and points you already won stay with your banners. Our Privacy Policy has the details.

For businesses and organizations

Places on Quarterhold come from Foursquare. If you own or manage a business and want it removed from Quarterhold, or its details are wrong (for example, the wrong name or spot, it has closed, or it's a private home), email support@lvici.app with the place's name and address.

If a banner uses your organization's name, email the same address to claim the banner or have it removed.

Play safe

  • Obey the law and each place's rules.
  • Never play while driving.
  • Never trespass or go into closed or private areas.
  • Stay aware of your surroundings.
  • Go with friends at night.
  • No flag is worth rushing for.
  • Quarterhold isn't about drinking. There are no drinking challenges or rewards.

Our policies